SHEHU IBRAHIM OLAITAN

Optimized revenue generation by conducting detailed reconnaissance surveillance and analysis, identifying and escalating energy compromises for MD customers.

Ensured compliance with company policies by performing periodic surveillance checks for MD-related teams, maintaining operational integrity and standards.

Minimized pre-agreed commercial losses through regular customer surveillance, spot meter accuracy testing, and in-depth analysis of feeder loss, energy delivered, and consumption.

Secured effective energy accounting and auditing for MD customers by implementing robust monitoring and tamper prevention initiatives in collaboration with internal stakeholders.

Provided unbiased and independent feedback to management on the true state of private and public DT installations and infrastructure, informing strategic decisions.

Developed and prepared weekly visitation plans based on escalated issues and customer complaints, enhancing responsiveness and performance reporting to team analysts.

Conducted periodic network patrolling activities, ensuring a hazard-free environment and achieving significant reductions in technical losses across the network.

Investigated and reported on assigned complaints, providing crucial technical inputs and recommendations that informed effective resolution strategies.

Conducted thorough inspections, investigations, and monitoring of NMD for both postpaid and prepaid meters, ensuring accurate billing and compliance.

Executed timely audits and generated crucial revenue reports (IGR), supporting financial accountability and operational transparency.

Spearheaded initiatives to combat energy theft and prevent 'free riders,' safeguarding company assets and optimizing revenue collection.

Installed fiber optic cables and performed precision fusion splicing, ensuring robust network infrastructure and optimal signal integrity.

Executed OTDR testing and fault tracing on fiber networks, accurately identifying and resolving issues to minimize downtime.

Maintained GPON and FTTH connections for customers, ensuring high-speed internet access and consistent service delivery.

Identified and efficiently resolved signal loss and connectivity issues, enhancing network reliability and customer satisfaction.

Delivered comprehensive field support during fiber network installation and maintenance, contributing to project success and operational continuity.